Shipping Policy

Thank you for shopping with MakerCulture3D. Here is everything you need to know about how we ship your order.

Production Time

All items are handmade and 3D-printed to order in our Dublin studio. Please allow 3–5 business days for production before your order is dispatched (for personalised items, counted from your proof approval). You will receive an email notification when your order ships.

Shipping Rates

County Dublin: free delivery on every order (Eircodes starting D01–D24, D6W, A94, A96, K32, K34, K36, K45, K56, K67, K78, A41, A42, A45)
Rest of Ireland: €7.99 (+€2.00 per extra item) · free on orders over €60
United Kingdom: €11.99 (+€3.00 per extra item)
European Union: €12.99 (+€3.00 per extra item)
Switzerland, Norway & Iceland: €14.99 (+€5.00 per extra item)

We currently ship to Ireland, the UK, the EU, Switzerland, Norway and Iceland only.

The applicable rate will be shown at checkout before payment. Free Dublin delivery is checked against the delivery address; if the address is outside County Dublin, we'll contact you before posting.

Estimated Delivery Times (after dispatch)

County Dublin: 1–2 business days
Rest of Ireland: 1–3 business days
European Union: 3–7 business days
UK: 3–7 business days
Switzerland, Norway & Iceland: 7–14 business days

These are estimates and not guarantees. Busy periods (e.g. Christmas) may see longer delivery times.

How we post

Orders are sent with An Post standard post and you'll get an email when your order is on its way. Standard post is not tracked outside Ireland — if you need a tracked or insured delivery, message us before ordering and we'll quote it.

Customs & Import Duties

International orders (outside the EU, including the UK) may be subject to customs fees or import duties charged by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping rates.

Delivery Issues

If your order hasn't arrived within the expected timeframe, please contact us at [email protected] or via WhatsApp at +353 89 246 8595. We're happy to help track it down.

If your order is lost in the post or arrives damaged, we'll reprint it or refund you. We can't be responsible for delays caused by an incorrect address provided at checkout or events beyond our reasonable control.